Privacy Policy

Information We Collect

We may collect the following information when you contact us, create an account, complete forms, schedule services, or communicate with our team:

* Name

* Phone number

* Email address

* Address

* Pet information

* Appointment details

* Service history

* Payment information when applicable

How We Use Your Information

We use your information to:

* Schedule dog training, boarding, grooming, and related pet services

* Send appointment confirmations and reminders

* Provide service updates

* Communicate with customers about active or requested services

* Process invoices and payments

* Provide customer support

* Improve our services and customer experience

SMS Communication

By providing your phone number, you may receive SMS messages from Big N' Small Paws 317 related to appointments, service updates, account notifications, customer support, and requested service information.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at 317-603-2292.

Information Sharing

We do not sell, rent, or share customer personal information with third parties for marketing purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes.

We may share information only with trusted service providers when necessary to operate our business, provide requested services, process payments, manage scheduling, or comply with legal requirements.

Data Security

We take reasonable steps to protect customer information from unauthorized access, disclosure, misuse, or loss.

Big N' Small Paws 317

4841 Industrial Pkwy

Indianapolis, IN 46226

Phone: 317-603-2292

Website: https://bignsmallpaws317.com